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(571) 436-0844 Text (540) 660-7785 Showroom · 1314 N Royal Ave, Front Royal VA Mon–Fri 8–5 · Sat 10–4 Firefighter Owned · Licensed VA & WV

Reviews

What the Valley Says About Us

Hundreds of reviews on our Google Business Profile, from people in Warren, Frederick, Clarke, Shenandoah, Page and everywhere in between. Nothing curated, nothing filtered — they are pulled live from Google.

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Verified on Google

Straight From the Source

Google
Reviews

4.8

666

Reviews
and counting

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      EXCELLENT  
   Based on 647 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sue Mullins 
 June 12, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Installation went really well! Thd fireplaces look fantastic. Very helpful!
  
 
      Posted on Google  
   
   mark crowley 
 June 12, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service beyond expectations.
  
 
      Posted on Google  
   
   B Rogers 
 June 11, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic company to work with.  Very professional and extremely nice and explained things well.  I highly recommend Franklin especially.
  
 
      Posted on Google  
   
   dwayne waters 
 June 10, 2026
 
 
 Trustindex verifies that the original source of the review is Google. The Guys did a great job and were very friendly. Highly recommend
  
 
      Posted on Google  
   
   Kenneth Rorer 
 June 10, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Franklin came out today to clean my chimney. Him and his helper were very polite and courteous. They made sure no soot or dust got on the floor. They explained everything they were doing and appeared to have done a very good job. I would recommend this company.
  
 
      Posted on Google  
   
   Ike 
 June 5, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Frank was very courteous, professional, and demonstrated his excellent knowledge of his chimney sweep trade!  He cleaned the entire chimney and wood stove without any dust or dirt in my house when he left.  Frank also went the extra measure to wear booties in our house to avoid accidentally leaving any dirt and took the time to answer all of my questions.
  
 
      Posted on Google  
   
   Chrisley Pickens 
 June 5, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Superb customer service! During the first consultation, Sam asked a number of questions to target fireplaces best suited to my needs. During the second consultation, Sam and Will arrived at my home, and guided me through my selection process, showing understanding of interior house design, model functionality, and community regulations (aka HOA restrictions). We arrived at what I feel is the perfect unit! If you're interested in adding a fireplace or stove to your home, you will not regret coming to First Response Chimney Stove & Fireplace!
  
 
      Posted on Google  
   
   Steve Greer 
 June 1, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Professional Service
  
 
      Posted on Google  
   
   Evelyn Lefevers 
 May 31, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
      Posted on Google  
   
   Gina Bjornlund 
 May 28, 2026
 
 
 Trustindex verifies that the original source of the review is Google. excellent work and communication. Highly recommend!

Why It Matters

The Only Review That Counts Is the Next One

In a county this size, reputation is the whole business. We do not buy reviews, we do not filter them, and we do not chase people who had a bad day. If something went wrong on your job, we would far rather you rang us than wrote about it — and either way we will fix it.

If we got it right

Tell somebody

A review takes two minutes and it is the single most useful thing you can do for a local business. It also helps the next person in your town find somebody certified.

If we got it wrong

Ring us first

Call 571-436-0844 and ask for William. We would rather hear it from you than read it, and we would rather fix it than argue about it.

If you are checking us out

Read the ones in the middle

Anyone can collect five-star reviews. Read the three- and four-star ones and see how the company responded. That is the real signal.

Next Step

See Why They Say It

Book an inspection and see how the report reads. Then, if we earned it, say so on Google.

Book an Inspection Call 571-436-0844

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