Who We Are
A dynamic duo, in marriage and in business. We came to chimneys from firefighting, which is an unusual route in — and the reason we understand chimney fires and what leads to them better than most people who sweep them.
The Short Version

The background
Our background in firefighting gives us an edge in understanding chimney fires and their potential hazards. That is not a marketing line. It changes what we look for, what we are willing to sign off on, and how blunt we are when something is not right.
First Response Chimney, Stove & Fireplace grew out of that into a full hearth company: chimney maintenance and repairs, stove and fireplace installation, roof and masonry work, and hardscaping — plus a showroom that sells stoves and fireplaces, non-combustible mantels and hearths, custom fireplace doors and more.

Front Royal, Virginia
We have a building with our name on it, a showroom with over forty units on the floor and more than twenty-five stone veneers on the wall, and a fleet parked outside it. You can come and stand in it.
Open Monday to Friday 8 to 5 and Saturday 10 to 4, and by appointment outside that when it suits you better.
Our Mission
“To protect lives and property with thorough inspections and quality repairs, one chimney at a time.”
Even when nobody is watching
We always do the right thing, even when no one is watching. Honesty, transparency and ethical behaviour in every part of the business — including the jobs we tell you not to do.
Your family first
Your safety and the safety of your family are the number one priority. We take every precaution to make sure our work is safe, reliable and effective.
With you, not at you
Working together with our clients is the key to it. Highly skilled people who collaborate with you rather than talk over you.
Customers and crew both
We are dedicated to our customers and our employees, and our decisions are made with their best interests in mind.
The Crew

The team
Our technicians are trained in house and certified externally — CSIA, and the National Chimney Sweep Guild’s Certified Chimney Professional and Certified Chimney Reliner credentials. We send people to the CSIA training centre and we pay for it.
They turn up in a marked truck and a uniform, they put drop cloths down before they open anything, and they photograph the job. If you would like to join them, we are usually hiring.

The community
Front Royal is home. Our trucks are in the parade, our people coach and volunteer, and most of our work comes from somebody down the road telling their neighbour to call us.
That is also the accountability. In a town this size you cannot do a bad job and disappear.
Next Step
The showroom is open six days a week, and you do not need an appointment to walk in and look. Or read what our customers say first.